Normal prices for good furniture. The salespeople care about money just as much as business, but they're good people. Return policy is very nice.
My husband and I wandered into Slumberland one day because we needed a new mattress and were shopping around for the right one. We checked out the clearance center but everything was pretty expensive and instead, found a super nice pillow top mattress in the regular section in our price range. Dayton helped us and gave us pillows and instructions on how to properly test out the mattresses to see if they would work for us. He was really friendly and the whole process was very quick and painless. A couple of days before the delivery, we got a postcard in the mail from him, thanking us for our business and I honestly thought that was incredibly sweet. Most furniture stores are crooks but this one actually made me feel like they thought of us as people rather than cash cows. The day of the delivery arrived and we were told that they would be here between 11:30-12 but by 1:30 they still hadn't arrived so I called and the woman at the warehouse was incredibly apologetic and sent a separate team to go pick up the mattress from that truck and then drive it to our house. The delivery guys were super quick and efficient, they removed our old mattress and boxspring and set up the new ones within 5 minutes and were also really apologetic and sweet. If I ever need any other furniture, I'll DEFINITELY be going back to Slumberland. It was a truly great experience.
Overall very bad experience with slumberland I told the sales lady when I was buying furniture for my new apartment that I only had a recliner and that's it she said ok and we picked out Furnature. I picked out a couple couches, a dinning room set, and a full bedroom set. I asked the sales lady if everything was included in the bedroom set she said it was. I didn't find out until the Furnature was delivered that the mattress wasn't included, so I had to order a mattress that took another 2 weeks for them to deliver that, and bedroom set I picked out looked nice but it was all fiberboard and the under storage bed frame I picked out broke within 3 months. Even though I bought the 5 year Furnature care plan they said that plan wouldn't cover the bed frame but luckily the manufacturer warranty would. I had enough with this bed frame so I decided to ask if I could return it after a couple days they decided they would but only for in store credit I agreed then I asked if they could pick it up the lady on the phone said they would have to take 80 out of the in store credit I said fine just come get it, she then said she would have to call me back to see when they could schedule a date and time to pick it up and 3 days later and no call and I keep getting the run around when I call them.
A new friend and I saw the 2 rocking recliners they recently had on sale and decided we both needed a new recliner each. So I called to make sure they had the color we wanted available, paid half upfront, and by the time we could actually go pick up the chairs - they were already in. Super easy and quick. Took a few days for them to get it shipped up from the warehouse but that was perfectly fine with us as we couldn't go pick it up for a few days anyway. Leslie was awesome in making it easy for the both of us to be able to pay for our chairs separately without going through the hassle of one person paying for all of it upfront and the other paying them back as well. Excellent job! Guys in the back helped load them up, showed us how they piece together so we could easily set them up at home, easy peasy. Will definitely go back.
Horrible customer service every time I've been there. Recently went in with my boyfriend and saw the beds were dirty and disgusting... Went to the clearance area and asked someone who worked there the best deal we could get on multiple sets together and she yelled across the room "the price that's on there" scoffed and walked away.
Slumberland Furniture is a US Furniture Store based in Minot, North Dakota. Slumberland Furniture is located at 2100 S Broadway St, Minot, ND 58701, USA.
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