The staff were very friendly and very helpful. JC Penny's computer systems, however, are the reason I won't be back. Long story short, it took over an hour to order glasses that I had a prescription for because of their computer system. A sale that was supposed to be available until 6/7/2017 was removed from the system on 6/6/2017. When the staff tried to apply it, they were unable to. They maintained a friendly and professional air about them, even though they were also frustrated. When they called their helpdesk for their computers/sales, the "tech" walked them through the same steps they already tried. Eventually (an hour later) they were able to work something different out on the computer to get me the sale. The final nail in the coffin: I wasn't able to pay for expedited shipping. The expected shipping date is around 6/20/2017. I wanted to pay for next day service, or I'd even settle for expedited. It's the first time I've been unable to give somewhere money because their computer systems were so disfunctional.
Awesome doctor amanda lee ! She was very patient with my little guy. She didnt let us leave until ahe was confident that both my son and her was satisfied with the perfect prescription. Very patient didn't rush us off
Bottom line: placing an order and giving them money should be quick and painless. Instead I was unable to give them money and it took an hour to place the order. Staff was awesome though.
Both the eye doctor and his staff at the vision center were very easy to deal with and made the visit quick and easy. I will definitely be coming back here for my yearly eye care visit
Jcpenney Optical is a US Health facility based in Minot, North Dakota. Jcpenney Optical is located at 2400 10th St SW, Minot, ND 58701, USA.
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