Bought a truck from Bruce Rudland. Best experience of buying a vehicle yet in North Dakota. Bruce was well informed, kept in touch with me as I was looking to buy a certain truck, and made the sales experience go smoothly. Will definately look to Ryan and Bruce again for any automotive buying needs.
the service department will add things onto your bill that you never asked for and expect you to pay for it. Very shady service department, take your vehicle eleswhere
TRASH!!!!! and super expensive for no reason at all. They try to talk around you as if you are not standing there.
The day we bought our vehicle we had an appointment and we still waited 5 hours while our sales guy helped other people. I had my newborn child and my five year old with me while we patiently waited and never once complained. Two weeks later we returned to have our sales guy help us with our OnStar registration and a few other things with our new vehicle. While we were inside of our new vehicle the sales manager banged in our window and began to demand that our sales associate leave our vehicle to help another customer. When my husband approach a sales manager to try to discuss with him what we were doing and how we had waited patiently two weeks prior he became agitated and frustrated with my husband. Since then my husband has made several phone calls trying to get the situation figured out and spoke to many people regarding what happened to us. I have yet to receive a formal apology from them for not only banging on the window of our vehicle but also for insinuating that our time no longer mattered since we had already spent our money there. If I had the opportunity I would tell my friends to not take their business elsewhere. There only saving grace that day was a kind sales associate who helped us out, this sales associate has since been reassigned from our account.
Asked the service manger if they could change the battery in my ole GMC truck, he said it'll cost $400 because they have to test all the grounds in order to change the battery. I said that's fine and then baldy the service manager tells me to go to Tires Plus. I have the money to spend and I know they don't have to check all the grounds to change the battery, I just wanted a new battery from the dealer.
Ryan Cadillac is a US Car Dealer based in Minot, North Dakota. Ryan Cadillac is located at 1111 20th Ave SW, Minot, ND 58701, USA.
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