Outstanding customer service. My son's tire went flat at the Amtrack station and they went above and beyond to help line me up with someone to help get the tire pulled and then they had to deal with trying to find a wheel when it ended up being cracked. They were very helpful and fairly priced. The other shops just told they don't deal with remote repairs and left it at that. All done over the phone without ever meeting...I'm sooo thankful for them.
The most I have felt at home is working with these guys! We don't have much help since we moved 17 hours away from home and only have one vehicle to get to point A to point B. They offered to not only fix our car for a reasonable rate but to also take me home so I don't have to wait and also to come get me when the Jeep was completed. Hands DOWN the best place to get anything done! Super impressed with these guys!
This place is great! They have undertaken new management and the owner said specifically that if your not happy then he's not. I can't think of a more reliable mechanic within the area. As well they support the military offering a discount. I have been extremely satisfied with their service and will go back to them in the future if anything on my vehicle comes up.
I'm a very picky person about who I deal with concerning work on my vehicle and my experience with Roughneck Auto will have me returning in the future. The whole team was informed and knowledgeable. Very warm, welcoming and professional people. The team here really knows their stuff.
Never had service here but as a girl who lost her dog and was greeted and offered help by every person I ran into there and not to mention they found him and called me immediately!!!! (Plus scaled a big fence) These are a good group of people. Very warm, friendly, and downright hometown neighborly! Thanks guys!
Roughneck Auto Diesel Repair is a US Car Repair based in Minot, North Dakota. Roughneck Auto Diesel Repair is located at 1425 Railway Ave NE, Minot, ND 58703, USA.
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