Nice large rooms and clean comfortable rooms. The first day the pool was out of service. Our tv had no signal for all 3 days we were there. After asking repeatedly when it could be fixed or if we could. E moved to another room, we checked out early.
I was in the phone with a customer service rep from wyndham she was horrible wasted an hr trying to fix my stupid mistake and got no where. If this were my motel i would drop wyndham because they dont care about the customer obviously.
I had a parcel that accodentally went to the Baymont’s neighbouring hotel and wasn’t found until after I had left. Once it was found, it was supposed to be shipped out to me, but I had to call several times for it to actually happen. A huge thank-you to Shelby who mailed my parcel on her own time after work since she noticed that it kept getting missed being sent. 5 stars for Shelby, 3 stars for the Baymont! It is only too bad that it cost me again to be mailed somewhere else, when I had already paid for it to be mailed to the hotel. A guy I had talked to before Shelby had said that the hotel would take care of the fee since it was such an ordeal, which didn’t happen, but at least it’s on its way. Huge thanks to Shelby for getting my parcel sent out!
Clean hotel. The positives stop here. This was my third stay in a year at this hotel. All three times, the “spa” (pool area) was closed for cleaning. Sign on the door looks all too permanent saying this. Business center is also off limits, again, for the third time. Add to the fun this go around, broken shower head, leaked on every setting. No surprise with plastic. The housekeeping is either very good, or, I’ve been very lucky. Room is clean, although, I wouldn’t advise removing shoes, the carpet is dirtier than the parking lot. Speaking of which, of you want to use the pool or hot tub promised on the website, you’ll be walking across the lot to the La Quinta to do so. Clearly a great convenience in North Dakota. Breakfast was available, but, quite high in processed pastries and fatty proteins. Not a great choice, and one I will not make again. Shame on me for thinking third time a charm here.
Bini I believe was the young man that helped me. He was amazing plain and simple.
Great room, lots of amenities, very friendly staff. Breakfast better than most hotels, wifi worked well.
Baymont Inn Suites Minot is a US Lodging based in Minot, North Dakota. Baymont Inn Suites Minot is located at 1609 35th Ave SW, Minot, ND 58701, USA.
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